{"id":2081,"date":"2021-03-31T17:45:01","date_gmt":"2021-03-31T08:45:01","guid":{"rendered":"https:\/\/mem.quarka.org\/manual\/help\/"},"modified":"2021-12-24T14:04:38","modified_gmt":"2021-12-24T05:04:38","slug":"help","status":"publish","type":"ht_kb","link":"https:\/\/mem.quarka.org\/en\/manual\/help\/","title":{"rendered":"Help"},"content":{"rendered":"\n<p>On the help page, you can find various information such as the version of the QA heatmap as well as information on the QuarkA support site.<\/p>\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" width=\"710\" height=\"608\" src=\"https:\/\/mem.quarka.org\/wp-content\/uploads\/version-check.png\" alt=\"\" class=\"wp-image-1352\" srcset=\"https:\/\/mem.quarka.org\/wp-content\/uploads\/version-check.png 710w, https:\/\/mem.quarka.org\/wp-content\/uploads\/version-check-300x257.png 300w, https:\/\/mem.quarka.org\/wp-content\/uploads\/version-check-50x43.png 50w, https:\/\/mem.quarka.org\/wp-content\/uploads\/version-check-600x514.png 600w, https:\/\/mem.quarka.org\/wp-content\/uploads\/version-check-320x274.png 320w\" sizes=\"(max-width: 710px) 100vw, 710px\" \/><\/figure>\n<h2 id=\"debug-information-required-for-paid-support\" >Debug information (required for paid support)<\/h2>\n\n<p>In the help pages, you will see information called &#8220;Debug&#8221;. This information makes support easier.<\/p>\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" width=\"839\" height=\"617\" src=\"https:\/\/mem.quarka.org\/wp-content\/uploads\/debug.png\" alt=\"\" class=\"wp-image-1402\" srcset=\"https:\/\/mem.quarka.org\/wp-content\/uploads\/debug.png 839w, https:\/\/mem.quarka.org\/wp-content\/uploads\/debug-300x221.png 300w, https:\/\/mem.quarka.org\/wp-content\/uploads\/debug-768x565.png 768w, https:\/\/mem.quarka.org\/wp-content\/uploads\/debug-50x37.png 50w, https:\/\/mem.quarka.org\/wp-content\/uploads\/debug-600x441.png 600w, https:\/\/mem.quarka.org\/wp-content\/uploads\/debug-320x235.png 320w\" sizes=\"(max-width: 839px) 100vw, 839px\" \/><\/figure>\n<p>If you have a paid license, please use the <a href=\"https:\/\/mem.quarka.org\/memberhome\/directcontact\/\">direct contact form<\/a> to attach the above debug information.<\/p>\n","protected":false},"author":1,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0},"ht_kb_category":[323],"ht_kb_tag":[],"uagb_featured_image_src":[],"uagb_author_info":{"display_name":"QA Analytics Support","author_link":"https:\/\/mem.quarka.org\/en\/author\/qa-analytics-support\/"},"uagb_comment_info":0,"uagb_excerpt":"On the help page, you can find various information such as the version of the QA heatmap as well as information on the QuarkA support site. Debug information (required for paid support) In the help pages, you will see information called &#8220;Debug&#8221;. This information makes support easier. If you have a paid license, please use&hellip;","_links":{"self":[{"href":"https:\/\/mem.quarka.org\/en\/wp-json\/wp\/v2\/ht_kb\/2081"}],"collection":[{"href":"https:\/\/mem.quarka.org\/en\/wp-json\/wp\/v2\/ht_kb"}],"about":[{"href":"https:\/\/mem.quarka.org\/en\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/mem.quarka.org\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/mem.quarka.org\/en\/wp-json\/wp\/v2\/comments?post=2081"}],"version-history":[{"count":1,"href":"https:\/\/mem.quarka.org\/en\/wp-json\/wp\/v2\/ht_kb\/2081\/revisions"}],"predecessor-version":[{"id":2082,"href":"https:\/\/mem.quarka.org\/en\/wp-json\/wp\/v2\/ht_kb\/2081\/revisions\/2082"}],"wp:attachment":[{"href":"https:\/\/mem.quarka.org\/en\/wp-json\/wp\/v2\/media?parent=2081"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/mem.quarka.org\/en\/wp-json\/wp\/v2\/ht_kb_category?post=2081"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/mem.quarka.org\/en\/wp-json\/wp\/v2\/ht_kb_tag?post=2081"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}