There are too many users in the last 30 minutes in the real-time view.

After installing QA Heatmap Analytics, you may find yourself in the following situation.

  • Too many users for 30 minutes.
  • Action data completed within 24 hours is not available.

This phenomenon occurs when the aggregation program in cron is not running properly. If this phenomenon occurs, disabling and then enabling the plugin may solve the problem.

Or you may have a mechanism in your wp-config.php to prevent cron from running. For example, the code define(‘DISABLE_WP_CRON’, true);. In this case, cron will not work, so remove this code itself or set DISABLE_WP_CRON to false.

If the problem persists, please check this question/inquiry as the answer may depend on the server environment.

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