Ver 2.0.3.0 を公開しています。

QA Heatmap Analyticsのご愛顧ありがとうございます。 9月7日にVer2.0.3.0を公開しています。 ヒートマップ管理画面にて、最新バージョンのみデータ数を取得するように仕様変更 ヒートマップ管理画面にて、過去バージョンが選択された際、リアルタイムでデータ数を取得するよう仕様変更 ヒートマップ管理画面にて、2ヶ月以上前の過去データ閲覧に対応 ホーム画面の抽出ヒートマップ一覧画面にて、ソートやフィルターの設定ができるよう対応 ぜひお試しください。

What is Page Version?

QA Analytics saves the HTML of the page and builds a heatmap from it. For example, suppose you update a part of an article, such as a text or an image.This will change the content of the same URL.This means that “the version of the page has changed.” In “Heatmap Manager“, you can switch the page version.When you update the content of a page, press the “Switch” icon on the appropriate page line. The new HTML will be saved and the data will be recorded. (It takes about a day for the new page version data to be reflected.) Page […]

Unable to download TSV (or CSV)

Downloading detailed data is a function of Ver. 2.0 or later.・ Ver 2.0.0 – Ver 2.0.4 : CSV download・ Ver 2.0.5 – : TSV Download(You can’t select the file type.) If you are unable to download the TSV / CSV file because of the message “An error occurred during data acquisition” even after clicking the “Access Details TSV / CSV Download” button, the amount of data may be too large. Please try downloading by shortening the specified period (adjusting the “Total PVs” displayed in the Total Periods column to be less).Although it varies depending on the server, it is recommended […]

Ver 2.0.2.0 を公開しています。

QA Heatmap Analyticsのご愛顧ありがとうございます。 8月27日にVer2.0.2.0を公開しています。 昨日2.0.1.0で出ていた不具合の修正 ホーム画面にて2ヶ月以上前の過去データを閲覧できるよう対応 ホーム画面で出力するcsvダウンロードの機能アップ ぜひお試しください。

Keep getting “Data is under maintenance.”

The “Maintenance Notice” will be displayed when the data file has not yet been created.When the plugin is activated for the first time, the data file is usually created after a user visits your site. (Until then, it is marked as under maintenance.)Also, when a plugin is updated, it will be temporarily under maintenance. However, if “Maintenance Notice” is displayed all the time, the following may be the case: *As for the “Heatmap Manager” screen, if you activate the plugin for the first time, you will be able to see the data from the day after the nightly aggregation is […]

【お詫び】Ver 2.0.1.0 にて不具合が発生しています。

QA Heatmap Analyticsのご愛顧ありがとうございます。 8月25日に公開したVer2.0.1.0にて、不具合が発生し「ヒートマップ」がnot foundになってしまう現象が発生しております。大変申し訳ございません。 現在、復旧作業中で27日（金）中に対応を完了する予定で進めております。なおviewerの不具合であり、データは保存されておりますのでご安心ください。 皆様には多大なご不便をおかけしお詫び申し上げます、また復旧いたしましたらアナウンスさせて頂きます。

About support and inquiries

Frequently asked questions are summarized in the QA manual. → QA manual You can contact support directly if you have a paid plan.For customers who don’t want to disclose their site URL or customer’s unique environment in theofficial WP support forum, we provide a “Paid Plan Only Support and Inquiry Form“. →Support and inquiry form for paid plans only (For paid plans) Support and inquiries for paid plans only If you are a paid plan user, please login to the support site and use the “Paid Plan Only Support and Inquiry Form”. → Login screen for paid plan users Please […]

Change email address, credit card, etc.

If you would like to change your personal profile information, such as your registered email address or credit card information, please log in to the Paid Plans page and click “Change Profile“.We will guide you through the change procedure. → Profile change

About changing plans

QA can change the plan at any time. If you would like to change from a personal plan to a business plan, please contact us from below.We will send you instructions on how to change your license. → Plan Change For more information on how to replace the license, please see below. → I want to replace the paid license with a refer-a-friend license. Plan Change Procedure (Overview) Plan change notification and procedure information Suspend existing licenses and issue new licenses Replacement with a new license by the user License fees when changing plans QA paid plans are automatically settled […]