About changing plans

QA can change the plan at any time.

If you would like to change from a personal plan to a business plan, please contact us from below.
We will send you instructions on how to change your license.

Plan Change

For more information on how to replace the license, please see below.

I want to replace the paid license with a refer-a-friend license.

Plan Change Procedure (Overview)

  1. Plan change notification and procedure information
  2. Suspend existing licenses and issue new licenses
  3. Replacement with a new license by the user

License fees when changing plans

QA paid plans are automatically settled on the 1st of every month.
For the month in which you notify us of your plan change, we will settle your account with your existing plan, but from the following month onwards, we will settle your account with your new plan. Please note that we do not offer a pro-rated service.

Precautions when changing plans

When you switch from a paid plan to a free plan or a friend plan, the settings of the paid plan will be reset. (Don’t worry, you won’t lose your data.)

・Retention period of the setting screen
・Heatmap, checkbox reset, etc.

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