Author QA Analytics Support

Frequently asked questions are summarized in the QA manual. → QA manual You can contact support directly if you have a paid plan.For customers who don’t want to disclose their site URL or customer’s unique environment in theofficial WP support forum, we provide a “Paid Plan Only Support and Inquiry Form“. →Support and inquiry form for paid plans only (For paid plans) Support and inquiries for paid plans only If you are a paid plan user, please login to the support site and use the “Paid Plan Only Support and Inquiry Form”. → Login screen for paid plan users Please […]

If you would like to change your personal profile information, such as your registered email address or credit card information, please log in to the Paid Plans page and click “Change Profile“.We will guide you through the change procedure. → Profile change

QA can change the plan at any time. If you would like to change from a personal plan to a business plan, please contact us from below.We will send you instructions on how to change your license. → Plan Change For more information on how to replace the license, please see below. → I want to replace the paid license with a refer-a-friend license. Plan Change Procedure (Overview) Plan change notification and procedure information Suspend existing licenses and issue new licenses Replacement with a new license by the user License fees when changing plans QA paid plans are automatically settled […]

QA is mainly a monthly and credit card payment service plan.Monthly invoicing and receipts are not available except for the Agent and Enterprise plans. We ask that you use the statement issued by your credit card company as your receipt.The statement will be marked “QuarkA”.

All of the paid plans (Personal, Lite, Business, and Agent) are paid on a monthly basis.For the Enterprise Plan only, we can provide an “annual payment” option upon request. The payment methods are as follows Personal Plan / Lite Plan / Business Plan・credit card payment Agent Plan / Enterprise Plan・credit card payment・Bank transfer Currently, all plans except for the Enterprise Plan are available only on a monthly basis, but if we receive a lot of requests, we will consider offering “half-yearly contracts” and “annual contracts” in the future.

This page is only available to those with paid plans (Personal, Lite, Business, Agent, Enterprise).After logging in, you can do the following ・Contact the support team directly・Change of plan・Profile change・License Management・Request for Cancellation Login is required.Log in with your registered email address and password. In order to prevent unauthorized access, if you repeatedly fail to log in due to unknown passwords, etc., a security lock will be placed on your computer for 60 minutes, preventing you from logging in.If you receive an error message, please wait for at least 60 minutes before logging in.