Author QA Analytics Support

QA Analytics uses JavaScript and 1st-party-Cookie to try to collect as much data as possible. However, it does not match all the numbers with Google Analytics, for example, because it uses a different method of data acquisition than other tools. However, if you feel that the numbers are obviously wrong, for example, the number of data is only half, please check the following. Check to see if the corresponding article has been updated recently.When you update, the data is stored in the new version, so it looks like the data has been reduced. See if the number is close to […]

QA Analytics cannot be enabled because you do not have write permission for the file. Please refer to following URL Please check if you are getting the above error. If you get this error, it is possible that the server does not have permission to write to the directory. To deal with this, please grant write permission to the wp-content directory by the web server, and change FS_METHOD to direct or ftpext in wp-config.php. For more information about FS_METHOD, refer to this article and other useful articles. After granting the permissions, re-enable it.

After installing QA Heatmap Analytics, you may find yourself in the following situation. Too many users for 30 minutes. Action data completed within 24 hours is not available. This phenomenon occurs when the aggregation program in cron is not running properly. If this phenomenon occurs, disabling and then enabling the plugin may solve the problem. Or you may have a mechanism in your wp-config.php to prevent cron from running. For example, the code define(‘DISABLE_WP_CRON’, true);. In this case, cron will not work, so remove this code itself or set DISABLE_WP_CRON to false. If the problem persists, please check this question/inquiry […]